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RIDESHARING AND TAXI SAFETY
Ridesourcing and taxi companies offer similar transportation services to the public. Ridesourcing companies connect passengers and drivers by offering pre-arranged trips through an app. Taxi companies can conduct either pre-arranged or street-hail trips. Media outlets, advocacy organizations, and others have raised questions about the safety of drivers and passengers of ridesourcing vehicles and taxis. Sami’s Law, enacted in January 2023, includes a provision for GAO to conduct a study including the incidence of physical and sexual assaults against ridesourcing and taxi drivers and passengers in calendar years 2019 and 2020. This report describes the extent to which data on such assaults are collected and available. To conduct this work, GAO reviewed federal database documents, such as data dictionaries, and interviewed officials from federal agencies including the Departments of Justice, Labor, and Health and Human Services. GAO also examined laws, regulations, and documents on ridesourcing and taxi oversight for five states and five localities, selected based on whether they collected data and to vary in location, among other factors.
Read the full study here.