Operational and Service Factors When Integrating or Consolidating ADA Paratransit and On-Demand Services

An official website of the United States government. Here's how you know

The .gov means it's official.
Federal government websites always use a .gov or .mil domain. Before sharing sensitive information online, make sure you’re on a .gov or .mil site by inspecting your browser's address (or "location") bar.

This site is also protected by an SSL (Secure Sockets Layer) certificate that's been signed by the U.S. government. The https:// means all transmitted data is encrypted — in other words, any information or browsing history that you provide is transmitted securely.

October 24th, 2025

Demand response transportation (DRT) providers have consistently looked for operational designs and mechanisms to improve service efficiencies and lower operational costs. DRT services, which include ADA (Americans with Disabilities Act) complementary paratransit and general public DRT services, such as advance reservation dial-a-ride services and ondemand microtransit services, are inherently less efficient to operate due to circumstances of geography, population locations, program rules, and “points of interest” (relevant transit locations and destinations) for travel.

Operational and Service Factors When Integrating or Consolidating ADA Paratransit and On-Demand Services