• May 10th, 2018

Most EMS providers are familiar with the lack of closure that comes from caring for a patient on the way to the emergency department, but not finding out the patient’s outcome after care is turned over to the hospital staff. This lack of follow-up can be frustrating and may also be a missed opportunity for both EMS and hospital providers to learn from each other and their experiences. Gold Cross Ambulance, an EMS provider that has serviced Salt Lake City, Utah, for the last 50 years, has recognized this and seized the chance to improve its quality of care and create a more complete patient care record by exchanging data.