Autauga County Emergency Communication District Announces First Call through ANGEN Capability
Citizens and visitors to Autauga County are now able to access a more robust and reliable 9-1-1 system thanks to Autauga County Communication District’s involvement in the Alabama Next Generation Emergency Network (ANGEN) Project. At approximately 11:00 A.M. on Thursday, June 27th, telecommunicators at Autauga County 9-1-1 answered their first call over this emergency network – a network that will soon serve all of Alabama.
ANGEN uses a secure Internet Protocol often referred to as Next Generation 9-1-1. This allows information to flow seamlessly from the public, through the ANGEN system to first responders and beyond.
“With ANGEN, we have made enhancements to accommodate new technologies from cell phones – like better location tracking and texting to 9-1-1. Technology is constantly evolving at a fast pace, and it’s our duty to keep up with what people need and expect from 9-1-1. Through collaboration with other 9- 1-1 Districts and local 9-1-1 Boards, the Alabama 9-1-1 Board and our industry partner INdigital, that’s exactly what we’re doing. We are excited to offer a more dependable and advanced technological service to our citizens.” said Melissa Carpenter, Executive Director for the Autauga County Communication District.