Vehicle Safety Issue? We want to hear from you!
At the National Highway Traffic Safety Administration, we are dedicated to keeping everyone safe on the road. Part of that responsibility is identifying safety-related defects in vehicles and equipment, promoting awareness of these safety defects, and urging vehicle owners to repair open recalls. We also look closely at every complaint we receive.
Unrepaired vehicle recalls are dangerous to you, your passengers, and others on the road. NHTSA administered nearly 900 safety recalls affecting more than 55 million vehicles and other equipment in 2020. Many of those recalls began as a complaint from a member of the public.
It doesn’t matter if your ride is basic or fancy, big or small – we want to hear from you. And whether your safety issue is mechanical, electrical, or governed by software — if it presents an unreasonable risk to safety, manufacturers are required to file a NHTSA safety recall to fix it for free.
Let NHTSA know if you think your vehicle may have a safety defect that isn’t part of a current recall. Contact NHTSA online or call the agency’s Vehicle Safety Hotline at 888-327-4236, Monday through Friday, 8 a.m. to 8 p.m. ET.
We also encourage you to keep yourself, your family, and your neighbors safe by checking for vehicle safety recalls and getting any open recalls fixed for free. For more information, visit NHTSA.gov/Recalls. Don’t risk your safety, that of your loved ones, or others on the road, by failing to address any open vehicle recall. Protect yourself and your family.